About Maid Squad
Maid Squad is a professional cleaning service committed to creating spotless, healthy, and stress-free spaces. Founded with a passion for cleanliness, we provide reliable, high-quality cleaning solutions tailored to homes and businesses, ensuring comfort, hygiene, and satisfaction.
Our Mission
Our mission is to provide high-quality, reliable, and affordable cleaning services while prioritizing sustainability and equal opportunity. We use eco-friendly products to reduce our environmental impact and foster an inclusive workplace where every team member can grow. At Maid Squad, we’re committed to creating cleaner, greener, and fairer communities for all.
Who Are We?
We are a passionate team of professionals driven by a single mission: to deliver exceptional service and create meaningful value for our clients. With a commitment to quality, integrity, and innovation, we work tirelessly to understand our clients’ needs and exceed expectations at every turn.
Founded on the principles of trust and dedication, we combine deep industry knowledge with a personal touch, ensuring every experience is seamless, transparent, and results-driven.
Our Story
We are a professional cleaning service dedicated to providing top-quality residential and commercial cleaning solutions. Our team consists of highly trained professionals who prioritize cleanliness, hygiene, and customer satisfaction. Whether you need regular house cleaning, deep cleaning, commercial cleaning, or specialized services like laundry pickup and lawn mowing, we are here to help.
Book Affordable Services: Save Time and Money with Us!
Who We Assign to Jobs?
Our teams consist of 1, 2, or 3 cleaners, depending on the job requirements. Solo cleaners are typically assigned to smaller tasks, while larger teams handle deep cleaning and move-out services. We’ve found that when team members work together consistently, they become more efficient by leveraging each other’s strengths.
We know that the individuals who enter your home play a crucial role in your experience. That’s why we carefully handpick our cleaners, ensuring they meet our high service standards and are fully prepared to deliver exceptional results.
We prioritize experienced professionals with a minimum of 2-3 years in the industry. All our cleaners are fluent in English, have passed thorough police and reference checks, are fully equipped with the best tools, and maintain a professional yet friendly approach to their work.
Why Maid Squad?
Our cleaners are trusted professionals—fully insured, background-checked, and equipped with everything needed for a thorough clean. With secure payments and eco-friendly options available, we ensure a seamless and safe cleaning experience.
We Supply Everything
Our cleaners arrive fully equipped with all the necessary tools to make your home spotless. If you prefer eco-friendly cleaning products, just let us know!
Fully Insured
Every cleaner has undergone a thorough police check and is fully insured to work in your home. Most of our team members have extensive cleaning experience.
Background Checked
Our cleaners arrive fully equipped with all the necessary tools to make your home spotless. If you prefer eco-friendly cleaning products, just let us know!
Safe & Secure Payments
Easily pay online using your credit or debit card. Our transactions are protected with 256-bit encryption, so you don’t have to worry about security or making cash payments.
Our Elite Cleaning Team
At Maid Squad, we bring together top-tier professionals to deliver outstanding cleaning services. Out of the many applications we receive each month, only the most skilled 2% make it through our thorough selection process. Our team consists of over 200 highly trained cleaners across Melbourne, all meeting our strict quality standards. Every hire must have prior professional experience and pass our multi-step evaluation.
01. Thorough Screening
02. Interview Stages
03. Practical Training
Qualified candidates attend a hands-on training session led by an experienced supervisor. This practical assessment, lasting a few hours, allows them to demonstrate cleaning techniques, efficiency, attention to detail, and customer interaction skills. They also learn about Maid Squad’s standards and signature cleaning methods.
04. Final Selection & Business Needs
Candidates are selected based on their interview and workshop scores, as well as current staffing needs. Our team adjusts hiring benchmarks based on demand, ensuring we always maintain quality while meeting customer requirements.
05. Onboarding & Support
For the first month, new hires receive dedicated support and monitoring to ensure a smooth transition. If needed, they get additional coaching, mentorship, and training to meet our standards.
Working at Maid Squad
We foster a supportive, inclusive work environment. Our founder’s, believes that happy employees deliver the best service. To strengthen our team culture, we host social events, recognize milestones, and celebrate achievements online.
At Maid Squad, we value skill and dedication, welcoming individuals from all backgrounds. We ensure every team member enjoys their role and feels like a valued part of our family.
Our Mission
At Maid Squad, our mission is to deliver top-quality cleaning services that create healthier, more comfortable, and stress-free environments for homes and businesses. We are committed to excellence, ensuring every space we clean is spotless, organized, and welcoming.
Our Core Values – P.A.C.E.
Professionalism – We uphold the highest standards of service, ensuring reliability, attention to detail, and customer satisfaction.
Accountability – We take full responsibility for our work, guaranteeing transparency and trust with every cleaning job.
Commitment – We are dedicated to consistently providing outstanding cleaning solutions tailored to your needs.
Excellence – We go above and beyond to deliver superior results, maintaining a clean and hygienic environment for all.
Diversity & Equal Opportunity
At Maid Squad, we embrace diversity and promote an inclusive workplace where everyone has equal opportunities to grow and succeed. We believe in fostering a respectful, fair, and supportive environment for our team and clients, ensuring that our services reflect the diverse communities we serve.
Who We Assign to Jobs?
Our goal is to be the most trusted and well-regarded cleaning company in Melbourne.
Our Clients
Easy and fully automated booking system
Transparent and flexible pricing structure
Consistently high-quality cleaning standards
Regular quality checks by dedicated agents
100% service satisfaction guarantee
Only assigning reliable and trustworthy cleaners
Our Team
Every team member is respected and valued
Opportunities for personal and professional development
Empowered to make independent decisions
Open and consistent communication
Fresh ideas are encouraged and considered
Our Contractors
A valued and integral part of our team – “we support you”
Dependable, professional, and detail-oriented
Treated with respect and expected to uphold the same standards
Acknowledging the challenges of the job and providing necessary support